Return and refund policy
At MSK Leather, we aim to deliver your orders quickly across the United States, securely, and with full transparency. This Shipping Policy explains our order processing times, delivery estimates, and shipping conditions.
Order Processing Time
Orders are typically processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
If an item is temporarily out of stock or delayed, our team will contact you with an updated delivery timeframe or offer a suitable alternative.
Shipping Locations
MSK Leather currently ships to customers within the United States.
At this time, we do not ship to:
P.O. Boxes
Military addresses (APO/FPO)
Certain restricted locations where delivery services are unavailable
We may expand shipping destinations in the future.
Delivery Timeframes
Estimated delivery times after dispatch:
Standard Shipping (Free):
Estimated 3–7 business days
Delivery times may vary depending on the destination and courier service availability.
All orders are shipped using reliable courier partners.
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive an email confirmation containing your tracking number. This tracking number allows you to monitor the status of your shipment and estimated delivery date.
Missed Deliveries
If you are unavailable when the courier attempts delivery:
The courier may attempt a redelivery, or
Leave a delivery notice with instructions for rescheduling or pickup
To avoid delays, please ensure that your shipping address and contact details are accurate when placing your order.
Delivery delays
While we strive to deliver orders within the estimated timeframes, delays may occur due to factors beyond our control, including:
Carrier or logistics disruptions
Severe weather conditions
High seasonal demand
Public holidays
If a significant delay occurs, we will make every effort to notify you and provide updated delivery information.
Lost or damaged packages
If your package appears to be lost, damaged, or delayed, please contact our support team as soon as possible.
We will work with the shipping carrier to investigate the issue and provide an appropriate solution, such as a replacement or refund when applicable.
Contact information
If you have any questions about our products or your order, feel free to contact us.
Store name : MSK Leather
Operated by Legacy ZBADA Group LLC
Company certified file number: C1594199 - 16887107
Business Address:
127 North Higgins Avenue
Missoula, Montana 59802
United States
MSK Leather is an online store operated by Legacy ZBADA Group LLC.
📧 Email: support@mskleather.com
📞 Phone: +1 (202) 960-7381
Customer Support Hours:
Monday – Friday
9:00 AM – 6:00 PM (Montana Time)
We aim to respond to all inquiries within 24–48 business hours.